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Privacy Policy – Linen Export App1. Information We Collect2. How We Use Your Information3. Sharing of Information4. Data Security5. User Access Control6. Communication7. Third-Party Services8. Data Retention9. Changes to This Policy10. Contact Us


Privacy Policy – Linen Export App

Linen Export (“we”, “our”, “us”) operates the Linen Export B2B mobile application (the “App”). This Privacy Policy explains how we collect, use, and protect your information when you use our app.

1. Information We Collect

We may collect the following information:

a) Personal Information

  • Name
  • Phone number
  • Email address (if provided)
  • Business/shop name
  • Location

b) Business Information

  • Order details
  • Purchase history
  • Product preferences

c) Device Information

  • Device type
  • App usage data (for improving performance)

2. How We Use Your Information

We use your information to:

  • Process and manage orders
  • Communicate with you (calls, WhatsApp, messages)
  • Provide product updates and offers
  • Improve our products and services
  • Provide customer support

3. Sharing of Information

We do not sell or rent your personal data.

We may share your information only with:

  • Internal team (sales, support, operations)
  • Service providers (delivery, communication tools)

4. Data Security

We take reasonable steps to protect your data from unauthorized access, misuse, or disclosure.

However, no method of transmission over the internet is 100% secure.

5. User Access Control

  • The app is accessible only to approved business users
  • Access may be restricted or removed at our discretion

6. Communication

By using the app, you agree to receive:

  • Order-related communication
  • Product updates
  • Promotional messages (via WhatsApp or phone)

You can request to stop promotional messages anytime.

7. Third-Party Services

Our app may use third-party tools such as:

  • WhatsApp (for communication)
  • Payment or delivery services (if applicable)

We are not responsible for the privacy practices of third-party services.

8. Data Retention

We retain your information as long as:

  • Your account is active
  • Required for business/legal purposes

9. Changes to This Policy

We may update this Privacy Policy from time to time.

Changes will be updated in the app and website.

10. Contact Us

If you have any questions, contact us:

📞 Phone: +91-9003660099

📧 Email: linenexportcbe@gmail.com

📍 Address: Linen Export, Coimbatore, Tamil Nadu, India